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Bosnia and Herzegovina market research on the use of autonomous vehicles and drones in postal traffic
ISSN: 2744 - 2527Publisher: author   
Bosnia and Herzegovina market research on the use of autonomous vehicles and drones in postal traffic
Indexed in
Technology and Engineering
ARTICLE-FACTOR
1.3
Article Basics Score: 2
Article Transparency Score: 3
Article Operation Score: 2
Article Articles Score: 2
Article Accessibility Score: 3
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International Category Code (ICC):
ICC-1802
Publisher: "ims" Vogosca
International Journal Address (IAA):
IAA.ZONE/2744395532527
eISSN
:
2744 - 2527
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Abstract
New technologies primarily affect the lives of all people, their habits, needs, desires, but also significantly affect the demands placed on various business sectors. Discussions on the increasingly rapid development of technical-technological solutions that can be applied in the postal sector and logistics have a long history. New technologies in all areas bring a constant change in the relationship between companies and their customers, which significantly affect the quality of work and activities. In the years to come, it will be an increasing challenge for postal operators around the world, as well as for other companies, to achieve substantive communication and understanding of their customers through the application of innovative technologies. Understanding and learning about customer issues is key to offering them services that, with their precise targeting of stakeholders, quality, visibility, efficiency, and, perhaps most imp...